Frequently Asked Questions (FAQ)

Find answers to the most common questions about our services. If you need further assistance, feel free to contact us.

All cancellations must be made at least 24 hours before the scheduled transport. If cancelled less than 24 hours in advance, no refund is issued. For cancellations made 24 hours in advance, the full amount is refunded, minus any bank transaction fees.

You can reach us via email at info@transfer-in-crete.com or by phone at +306937837699. We are here to assist you with any inquiries or concerns.

When booking, please provide your full name, email, phone number, flight details, and destination address. This ensures your driver is ready to meet you at the right location and time.

Yes, all our drivers are experienced professionals committed to ensuring your journey is safe, comfortable, and punctual.

If your flight is delayed by up to 8 hours, you won't incur any additional charges.

Can't find the answer you're looking for? Contact us and we’ll be happy to help!

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