Transfer Policy

Simple, fair terms for every private transfer in Crete.

  1. Free cancellation up to 24 hours before pickup

    Cancel at least 24 hours before pickup and you receive a full refund. Late cancellations are non-refundable.

    Read the full cancellation policy
  2. 60 minutes free waiting time at the airport

    For airport pickups we wait 60 minutes after your actual landing time, at no extra charge.

  3. We watch the flights, no worries about delays

    We track your flight in real time. If it is delayed, the driver adjusts the pickup automatically.

  4. 15 minutes free waiting time at hotels

    For hotel and other non-airport pickups, we include 15 minutes of free waiting time from the agreed pickup time.

Extra waiting time after the free period may be charged. Contact us if you expect a longer delay.

Need help with your transfer?

Our team is available 24/7 if you have a question about waiting time, delays, or cancellations.

Most Popular Destinations

Explore the most popular destinations from Heraklion and Chania Airport! Discover top-rated spots across Crete, offering stunning beaches, historic sites, and vibrant towns just a transfer away. Plan your journey to these must-visit locations and start your adventure with ease.