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Flexible cancellation terms for your peace of mind
100% refundable with free cancellation up to 24 hours before your transfer
We recommend that you read the cancellation policies below carefully before making your reservation. They contain important information concerning your rights and duties. If you do not understand any condition, we suggest that you contact us before proceeding with your reservation.
If you cancel your reservation at least 24 hours before your scheduled transfer, you will receive a full refund through the same payment method used for booking.
Note: Bank transaction fees may apply depending on your payment provider.
If a reservation is cancelled less than 24 hours before the scheduled transport, the payment is non-refundable.
Cancelling your reservation is simple and straightforward. Follow these steps:
Use our Find My Reservation page or use your booking confirmation email.
Contact us via email or phone at least 24 hours before your scheduled transfer.
We will confirm your cancellation and process your refund within 5-7 business days.
Q: Can I modify my booking?
Yes, contact us to make changes to your reservation.
Q: How do I request a refund?
Email or call us with your booking reference number.
Q: When will I receive my refund?
Refunds are processed within 5-7 business days.
Q: What if my flight is delayed?
We monitor flights and adjust pickup times automatically.
Our customer support team is available 24/7 to assist you with cancellations, modifications, or any questions about your booking.
Rimani informato con il nostro blog! Scopri utili consigli di viaggio, guide di destinazione e informazioni privilegiate per rendere il tuo viaggio a Creta indimenticabile.