Cancellation Policy

Flexible cancellation terms for your peace of mind

100% refundable with free cancellation up to 24 hours before your transfer

We recommend that you read the cancellation policies below carefully before making your reservation. They contain important information concerning your rights and duties. If you do not understand any condition, we suggest that you contact us before proceeding with your reservation.

Cancellation Rules

Free Cancellation - 100% Refund

If you cancel your reservation at least 24 hours before your scheduled transfer, you will receive a full refund through the same payment method used for booking.

Note: Bank transaction fees may apply depending on your payment provider.

!

Late Cancellation - Non-Refundable

If a reservation is cancelled less than 24 hours before the scheduled transport, the payment is non-refundable.

How to Cancel Your Reservation

Cancelling your reservation is simple and straightforward. Follow these steps:

1
Find your booking

Use our Find My Reservation page or use your booking confirmation email.

2
Submit cancellation request

Contact us via email or phone at least 24 hours before your scheduled transfer.

3
Receive confirmation

We will confirm your cancellation and process your refund within 5-7 business days.

Contact Us for Cancellations

✉️

Email

info@transfer-in-crete.com

Response within 2-4 hours

📱

Phone & WhatsApp

+30 693 783 7699

Available 24/7

Common Questions

Q: Can I modify my booking?
Yes, contact us to make changes to your reservation.

Q: How do I request a refund?
Email or call us with your booking reference number.

Q: When will I receive my refund?
Refunds are processed within 5-7 business days.

Q: What if my flight is delayed?
We monitor flights and adjust pickup times automatically.

Need to Cancel or Have Questions?

Our customer support team is available 24/7 to assist you with cancellations, modifications, or any questions about your booking.

📧 Email Us 📞 Call Us Now

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